We only require the name, address and phone number of the dealer along with the Make and Model of vehicle. We communicate the dealer to let him know that you have retained our services and that our most related agent will be calling him soon to regulate an available time to inspect the car. When the completed report is ready, we send you an e-mail to let you know that you can view it on our web site. We also provide a phone number for you to call us if you have any questions. That’s it! – The whole thing is usually performed in 24 hours.